Snapceipt Support

Need help with Snapceipt: Receipt Scanner? We're happy to assist.

Contact us

Email hello@packplug.net and we'll get back to you as soon as possible.

Common questions

How do I cancel my subscription?
Subscriptions are managed by Apple: open Settings on your iPhone → tap your name → Subscriptions → Snapceipt Pro → Cancel. You keep Pro access until the end of the paid period.

How do I restore my subscription on a new device?
In the app, go to Settings → Restore purchases while signed in with the same Apple ID.

How do I delete my account and data?
In the app, go to Settings → Delete account. This permanently removes your account, receipts, and images.

A receipt scanned incorrectly — what can I do?
Retake the photo in good lighting with the full receipt in frame. You can edit items on the review screen before saving.

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